Terms of service

 How can I place an order?

• Placing an order at ArooshCosmetics Store is quick and easy! Simply browse our collections, select your favorite items, choose your size, and click on the 'Add to Cart' button. Once you're ready, proceed to the checkout to complete your purchase.

2. What payment methods do you accept?

• We accept various secure payment methods, including credit/debit cards and Cash on Delivery (COD). For COD orders, you can pay in cash when your package is delivered to your doorstep.

3. Is Cash on Delivery (COD) available for all products?

• Yes, Cash on Delivery is available for all eligible products. Feel free to choose COD as your payment method during checkout, and our delivery team will collect the payment when delivering your order.

4. Are there any additional charges for using Cash on Delivery?

• No, there are no additional charges for using Cash on Delivery. You only pay the total amount of your order, as displayed during the checkout process.

5. How can I track my order?

• Once your order is dispatched, you will receive a confirmation email with a tracking link. You can click on the link to check the real-time status and location of your package.

6. Can I modify or cancel my order after placing it?

• Unfortunately, we are unable to modify or cancel orders once they are placed. Please double-check your items and shipping information before confirming your order.

7. What if I receive a damaged or incorrect item?

• We apologize for any inconvenience caused. Please contact our customer support team within 48 hours of receiving the item, and we will assist you in resolving the issue promptly.

8. How can I contact your customer support?

• Our dedicated customer support team is ready to assist you. You can reach us through our 'Contact Us' page on the website or email us at arooshcosmetics1@gmail.com.